30-Day Money-Back Guarantee
We are convinced of our products, which is why we offer:
Return Process
1. Contact Us
Notify us within 30 days via email or contact form that you want to return the product.
2. Return Label
We'll immediately send you a free return label by email.
3. Package & Send
Pack the device in the original packaging and attach the return label.
4. Refund
After receiving and checking the device, we'll refund the full purchase price within 7 business days.
Exchange Policy
An exchange to a different configuration such as color, storage, or optical condition is not provided.
In this case, we would need to process it as a withdrawal (full refund) and you would place a new order.
Wichtiger Hinweis: Exchange with offset is not possible.
Return Conditions
For a smooth return, please note:
Questions About Returns?
Our support team is happy to help you with returns and exchanges.
Simply write to us or use our contact form.